From the Bored Room to the Board Room (Self-Study Program)


‘Change is the only constant’, is a familiar phrase. ‘Change Management’ is another common management term. After having literally grown up with these phrases, our entire worldview turned upside down when we learned from Birgitt Williams, ‘change cannot be managed, we can only learn to navigate through it’.

During this workshop, we will offer you ways to navigate through change by using the simple, yet profound framework from the Genuine Contact Program.

Through the journey of NIIT Foundation’s organization transformation phase as a case study, we will share the power of the Genuine Contact Tools, Whole Person Process Facilitation, and the Genuine Contact Principles. This Genuine Contact way of working enabled our 15+ years old not-for-profit organization first to successfully transform itself starting with a change in mission. And over the last 4 years, with the help of this awareness ‘change cannot be managed’, we have continued to build our capacities as a Genuine Contact Organization (GCO).

What helped us, an organization of around 400 team members, in creating a learning culture? How are we continuing to sustain this life-nourishing and genuine way of working within an organization?

Through this workshop, we intend to share the skills and capacities we developed using the Genuine Contact way of working to navigate through an ever-changing environment. It is our hope that all organizations (irrespective of size), professionals, and individuals can benefit through this transformation process.


Your Facilitators

Sapna MoudgilMs. Sapna Moudgil – Director, NIIT Foundation

Sapna quit corporate life in 2008 to join the social sector, fulfilling her desire to work with under-privileged youth, helping them develop the skills required to be successful in life. In the last 12 years, Sapna has enabled NIIT foundation to deliver quality at scale, educating and skilling over 2.5 million children, youth, and adults pan India. Sapna is passionate about deep transformation and NIIT Foundation has launched a Change Maker Student initiative to ensure that every student develops qualities such as confidence, communication, civic sense, and helpful nature along with the technical skills they learn.

Her conviction in the effectiveness of the GC methodology was one of the key drivers for making NF a Genuine Contact Organization. As part of the leadership team, she encouraged and rewarded the adoption of the GC methods for meetings with different stakeholders such as NF employees, Funding partners, Student and Parent communities, and NGO partners, thus contributing to an overall culture change in NF.

Tulika MehraTulika Mehra- Inspiring Innovations & Organization Transformation at NIIT Foundation

Tulika has been associated with the development sector in India since 2001. Most of her work has been with underserved youth living in urban slums and villages in India.

She had been supporting NIIT Foundation’s vision of providing skills for employment to underserved youth for 11 years.

In 2016, NIIT Foundation (NF) decided that it was time to work on building leadership capacities in young people, along with their career orientation training. Deeply convinced about this shift and the urgent need to build these skills in young people, Tulika found herself embracing the Genuine Contact Program (GCP) in 2017. This learning journey with Genuine Contact (GC) led her to initiate the Changemaker Student Process at NF.

In March 2020, she successfully completed all the required modules of the Genuine Contact Program and became a certified GC trainer.

NIIT Foundation

NIIT FoundationNIIT Foundation (NF) is a not-for-profit education society set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and employability skill development programs. To achieve this, NF runs various grassroots initiatives in partnership with other corporates. We set up skill development centres in urban and rural areas that offer placement support to all eligible students. We provide digital and financial literacy programs. We also install Hole-in-the-Wall Learning Stations to bridge the digital divide. In addition, NF supports other NGOs to build their capacity. NF has been delivering projects ranging from customized CSR solutions as per partner requirements, school programs, college collaborations, community initiatives and digital empowerment, which are mandated as per Section 135 of companies act 2013. The projects reach out to a wide range of beneficiaries from the age group of 6 to 60 years.

Self-Study Program

Based on the real-time recording from March 24, 2021, your self-study materials include:

  • audio recording of the original workshop (2 hours, 13 minutes)
  • workshop guidebook (8 pages)
  • supplementary presentation “Inside NIIT Foundation” (26 pages)
  • workshop whiteboards (16 pages)

These materials are provided for self-study.  You can download the audio file for easy offline listening if you prefer.  In order to make the most of your learning experience, we recommend you listen to the recording while also following along with the whiteboards and the guidebook.

Genuine Contact Specialty Series

This online workshop is part of the Genuine Contact Specialty Series. Each program in this series is designed to showcase an original application of Genuine Contact as developed by Genuine Contact professionals. Genuine Contact provides a blended, synergistic, holistic approach to change and to leadership. It is not about a big quick splash, but rather about developing the skills, knowledge, and capacity to sustain the ongoing organizational change necessary to thrive in today’s constantly changing, complex times.

The Genuine Contact Program and all of its applications are used around the world in the private sector, non-profit sector, development agencies, health and social services, and in organizations of all types.