Harvest the wisdom or throw it out, that is the question!

Sometimes, when people are retiring, the organization says, ‘Bye, bye, have a good time.’ Sometimes people get a farewell party or some kind of gift. And sometimes the door is just closed without any thanks for all the time you spent there trying to achieve goals and make the organization … Read More

Change process with channel workers

“I really don’t know what to do now” – said my new client, looking depressed at the desk in front of him. “I’ve really tried everything.” The man was visibly affected, sitting slumped in his chair and making no secret of his perplexity. Unusual for an executive. For me, admirable … Read More

Winning isn’t good decision-making

A number of years ago I had just stepped into the Leadership Management Team of the Genuine Contact Organization and we were in a process of making some important decisions about the direction of the organization. I was learning how our systems and processes worked and was new to what … Read More

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