It was many years ago now and I have forgotten the names of those involved. However, the experience they gave me was so profound that I still carry it very vividly in me. In colour and in the total orchestration of my feelings at the time. It was my very … Read More
“When successes happen, it is because of a team. When failure happens, it is because an individual is at fault.” I heard this statement in a recent conversation about accountability in organizations. And it broke my heart…even if it’s a common perception in organizations today. In the Genuine Contact way … Read More
Reviewing a client’s “strategy” document recently confused me. In the introduction, it noted that the strategy document defined the desired state for the business unit in 3 years’ time. I was just starting work with the unit and this document was to help orient me to the task at hand … Read More
