The facilitator of the Cross Cultural Conflict Resolution process initially works one to one with every individual involved. This one to one work provides the opportunity for every individual to feel heard and understood. In this learning segment, we share with you the 6 steps of this preparatory meeting and offer guidance on what to look out for and how to move forward into the next steps.
The video is about 23 minutes long and we recommend making 1 hour available for this self-study. A portion of the self-study time is intended for viewing the video and working with the suggested activities, with the balance of time at your discretion for processing your learning with the material that is presented. Remember that you can pause the video at any time to do your own reflections on the questions we are posing for you.
You can watch the video on this page, or use one of these options if you prefer: