In this learning segment, we explore a question that needs to be asked whenever someone wants to engage in conflict resolution in their organization. The question is “Is a conflict resolution process really necessary?”
The video is 7 minutes and we recommend making 20 minutes available for this self-study. A portion of the self-study time is intended for viewing the video and working with the suggested activities, with the balance of time at your discretion for processing your learning with the material that is presented. Remember that you can pause the video at any time to do your own reflections on the questions we are posing for you.
In addition to the video being available on this page, you can also access it: