This video’s focus is on the Operating Matrix, a multi-purpose Genuine Contact Tool. In this learning segment, we are going to orient you to the Operating Matrix and offer a simple example of working it to help you begin to see what is possible in working with this tool when supporting organizations to develop – whether as a leader or consultant.
Whenever organizational development and design work is done the Genuine Contact Way, we make use of the operating matrix to best understand and describe the organization. Equally applicable no matter big or small an organization is, from a solo-entrepreneur to a multinational corporation, in all kinds of organizations, from NGOs and non-profits to corporations, and even departments within corporations, institutions, and governments, the operating matrix helps to create congruency and alignment that is needed for greatest impact. Every organization has its own unique blueprint. The operating matrix makes that blueprint visible.
The video is 18 minutes and we recommend making 1 hour available for this self-study. A portion of the self-study time is intended for viewing the video and working with the suggested activities, with the balance of time at your discretion for processing your learning with the material that is presented. Remember that you can pause the video at any time to do your own reflections on the questions we are posing for you.
You can watch the video on this page, or use one of these options if you prefer: